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Competitive network Management


Competitive Network Management managed services pricing

Included FeaturesTotal Desktop CareHelp Desk
Hardware & software audits
x
x
 Performance & Preventive Maintenance Reports
x
x
LogMeIn Pro Remote Control
x
x
LogMeIn Pro Remote Control (End-Client Access)x
x
x
Patch Whitelisting Service
x
x
Antivirus Management 
x
x
Web-based Management Portal
x
x
 Desktop Performance Monitoring
x
x
Administrative Scripting
x
x
Policy Management
x
x
Client Communicator with Self-Help Center
x
x
Webroot Antivirus License
x
x
Malwarebytes Anti-Malware Pro Software 
x
x
      US-based, End-Client Help Desk

x
      Personalized Answering

x
      Windows, Mac & Mobile Support

x
      Administrative Tasks

x
      Virus & Malware Removal

x
      Software Installations

x


Server Care Pricing

​​​Allworx Telephone System in Detroit, MI


Included FeaturesEssential Server CarePreferred Server CareElite Server Care
Hardware & software audits
x
x
x
LogMeIn Pro
x
x
x
Ticket escalation with steps to resolution
x
x
x
Patch whitelisting service
x
x
x
Multi-vendor antivirus management 
x
x
x
Remote restart of services by NOC
x
x
x
Patch deployment by NOC
x
x
x
NOC resolution of patch failures

x
x
Full remote problem resolution by NOC

x
x
Discounted Project Services

x
x
Proactive or on-demand server restart


x
AD Group Policy Troubleshooting


x
System performance analysis & troubleshooting


x
 MS Exchange health check  & defragmentation


x
 MS Service Pack installation


x